Journey Optimization Made Simple
Decade-long Proven Expertise in Crafting Seamless Journeys Across Industries.
Specializing in creating data-driven, user-centric experiences that drive significant business results. With a track record of generating multi-million dollars in marketing pipeline and attracting over 100,000 unique users, my work is grounded in continuous improvement and innovation.
Driving Innovation and Results Through Data-Driven Web Development
With a strong foundation in SEO, user journey creation, and conversion optimization, I’ve consistently delivered projects that not only meet but exceed expectations.
One of my proudest achievements is leading projects that have generated multi-million dollars in marketing pipeline and attracted 100,000 unique users per month. This success is a testament to my commitment to excellence and my ability to blend creativity with strategic thinking.
In 2015, I was honored with an award for creating the best new product for lead generation in the aesthetic medical industry. This recognition underscores my dedication to innovation and my knack for identifying and capitalizing on opportunities in competitive markets.
I’m passionate about continuous improvement, always seeking out data-driven insights to refine and optimize my work. Whether it’s integrating CRM systems like Salesforce Pardot with web forms to streamline lead generation or designing personalized user journeys, I ensure that every touchpoint is purposeful and geared towards conversion.
By leveraging analytics and data insights, I inform my web development and marketing strategies, ensuring that every decision is rooted in a deep understanding of user behavior and business objectives. My goal is to help businesses not only achieve their targets but to surpass them through thoughtful, data-driven design and development.
Skills & Expertise
Technical & Web Development Skills
- Languages & Frameworks: PHP, JavaScript, CSS, MySQL, GraphQL, REST API
- CMS & Platforms: WordPress, Drupal, Custom Plugin Development
- Front-End Development: HTML5, CSS3, Responsive Design, Mobile-First Development
- UX & UI Design: Figma, Adobe XD, User Interface Design, Wireframing, Prototyping
- Web Tools & Testing: Google Analytics, Google Search Console, SEMRush, Quality Assurance Testing
Digital Marketing & Strategy
- SEO & SEM: On-page SEO, Technical SEO, Schema Markup, Keyword Research, Link Building
- Lead Generation: Salesforce, Pardot, HubSpot, Lead Form Integration, CRM System Integration
- Conversion Rate Optimization (CRO): A/B Testing Tools (Optimizely, VWO), Heatmapping & Session Replay (FullStory, Hotjar), User Behavior Analysis, Split URL Testing
- Analytics & Insights: Data Analysis, Marketing Metrics, KPI Tracking, Reporting
Leadership & Project Management
- Team Leadership: Coaching, Mentorship, Team Building
- Project Management: Agile Methodologies, Team Leadership, Cross-Functional Collaboration, Project Roadmapping
- Stakeholder Management: Client Relations, Heightened Communications, Presentation & Negotiation
Success Stories
Driving Results through Data-Driven
Journey Optimization
Riding High with Show and Shine: 88% Organic Traffic Surge, 35% Abandon Cart Reduction & 30% Revenue Growth Y.O.Y.
Show and Shine, a leading car detailing products distributor in Tecumseh, Ontario, has experienced significant growth through a strategic e-commerce approach and a commitment to exceptional customer service. Leveraging expertise in journey and conversion rate optimization, I helped Show and Shine achieve an 88% increase in organic traffic, a 35% reduction in cart abandonment rates, and a 30% year-over-year revenue growth. These results highlight the effectiveness of data-driven strategies and seamless user experiences in driving business success. Show and Shine is now well-positioned to expand its online presence in the Canadian market.
Boosting Growth & Conversions for Lime Telenet: 165% increase in unique site visitors and 57% increase in service subscribers.
Lime Telenet, based in Emeryville, Ontario, is a top provider of residential and commercial communication services, offering hard-lined and wireless internet, home phone services, and Hosted PBX solutions. By utilizing my expertise in user journey optimization, conversion optimization, and web development, Lime Telenet enhanced their online ordering process, order management, and customer support, providing a seamless experience for their customers.
3X Marketing Pipeline Growth in 8 Months: How SaaS Companies Can Streamline Lead Generation with Booking Systems
This case study explores how integrating booking platforms like Cal.com or Calendly into lead generation forms helped a SaaS company streamline its user journey, reduce response times, and increase conversions. Through CRM integration and mobile optimization, it led to a 3X growth in the marketing pipeline, providing a seamless experience for prospects.
Marketing Meets Tech